Warranty & Recycling Information

RadiForce

RadiForce

Warranty Term
5 years
(LCD 5 years at 600 cd/m2)
RadiForce GX550
5 years
(LCD 5 years at 500 cd/m2)
RadiForce GX540
RadiForce GX340, GX240
5 years
(LCD 5 years or 25,000 hrs at 400 cd/m2 7500K
or 40,000 hrs at 300 cd/m2, 7500K)
RadiForce RX840
5 years
(LCD 5 years or 10,000 hrs at 500 cd/m2 7500K
or 25,000 hrs at 400 cd/m2, 7500K)
RadiForce RX840-MG
5 years
(LCD 5 years or 20,000 hours at 500 cd/m2, 7500K
or 30,000 hours at 400 cd/m2, 7500K)
RadiForce RX850
5 years
(LCD 5 years or 20,000 hours at 400 cd/m2, 7500K
or 30,000 hours at 300 cd/m2, 7500K)
RadiForce RX650, RX440
RadiForce RX350, RX340, RX250, RX240
5 years
(LCD 5 years or 15,000 hours at 180 cd/m2, 7500K)
RadiForce MX242W
5 years
(LCD 5 years or 10,000 hours at 270 cd/m2, 7500K)
RadiForce MX315W
5 years
(LCD 3 years or 10,000 hours at 270 cd/m2, 7500K)
RadiForce MX215
3 years
(Incl. LCD panel module)
RadiForce MS231WT, MS235WT
RadiForce MX191
FlexScan ES240W
Clip-on Swing Sensor G1/G2
2 years
RadiCS UX1 Sensor

General Provisions

Notwithstanding any other provision of this Warranty, EIZO and distributors authorized by EIZO shall have no obligation under this Warranty whatsoever in any of the cases as set forth below:

  • Any defect of the Product caused by freight damage, modification, alteration, abuse, misuse, accident, incorrect installation, disaster, faulty maintenance and/or improper repair by third party other than EIZO and Distributors;
  • Any incompatibility of the Product due to possible technical innovations and/or regulations;
  • Any deterioration of display performance caused by the deterioration of expendable parts such as the LCD panel and/or backlight, etc. (e.g. changes in brightness, changes in brightness uniformity, changes in color, changes in color uniformity, defects in pixels including burnt pixels, etc.);
  • Any defect of the Product caused by external equipment;
  • Any defect of the Product on which the original serial number has been altered or removed;
  • Any normal deterioration of the product, particularly that of consumables, accessories, and/or attachments (e.g.buttons, rotating parts, cables, User's Manual, etc.); and
  • Any deformation, discoloration, and/or warp of the exterior of the product including that of the surface of the LCD panel.

*This information is intended to provide only an outline of the terms and conditions of the EIZO Warranty. For exact terms and conditions, please refer to the User's manual, LIMITED WARRANTY section or contact EIZO Technical Support team.

How to Obtain Warranty Service

Should you experience any problems with an EIZO product, click here to review our Self-help Services section. Oftentimes, issues can be resolved with a few simple steps.

If you still experience problems, promptly contact EIZO Technical Support for further assistance. Our tech support representative will be happy to troubleshoot with you and find answers and information on how to resolve the problem, or to determine the best course of action for your warranty/repair claim.

All repair service must be pre-authorized by our EIZO Technical Support Team.

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