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Warranty

Warranty Term by Product Type

Warranty Term Applicable Products
5 years
(see details below)
FlexScan SX3031W, SX2761W, SX2462W, SX2461W, HD2442W, HD2441W, S2411W, S2433W, S2432W, S2431W, EV2411W, S2402W, S2401W, S2410W, EV2333W, EV2313W, EV2303W, SX2262W, S2243W, S2242W, S2233W, S2232W, S2231W, S2202W, S2201W, L997, S2100, S2111W, S2110W, L985EX, S2031W, S2001W, S2000, EV2023W, L887, L885, L797-U, L797, L795, L788-i, L788, S1961, S1932, S1931, S1921, S1911, S1901, S1910, M1950, L778, L768, M1900, L767, L695, S1731, S1721, S1701, L578, L568, L567, M1700, L557, P1700, L551, L550, S1501-B, S1501, ColorEdge CG303W, CG301W, CG243W, CG242W, CG241W, CG232W, CG221, CG223W, CG222W, CG220, CG211, CG210-N, CG210, CG21, CG19, CE240W, CE210W, FORIS FX2431, Raptor WS3001
3 years FlexScan LCD monitors not listed above, eClient products, and i·Sound unit for LCD monitors.
1 year Optional LCD monitor arms, stands, hoods, and ColorEdge CX1 Color Calibrator* that are sold separately from the monitors.

This listing includes discontinued models.
* The warranty term for the ColorEdge CX1 is one year in Asia and Africa and two years in Europe.

All warranties are valid only in countries or territories where EIZO authorized distributors are located.

For further warranty details, please visit our Contact EIZO page to get in touch with the authorized EIZO distributor in your region.

5 Year Limited Warranty

Products covered by the 5 year limited warranty (see listing above) are subject to the following principal terms and conditions.

  1. The product shall be free from defects in material and workmanship for a period of five (5) years, but subject to the usage time being 30,000 hours or less from the date of purchase.
  2. The warranty period for the LCD panel is limited to three (3) years from the date of purchase.
  3. The warranty period for the backlight is limited to three (3) years from the date of purchase but with the following conditions or exceptions:
    • The warranty period of the backlight is warranted only if the monitors are used within the recommended brightness of up to and including 80 cd/m2 for the CG222W, 100 cd/m2 for the CG221 and CG211, and 120 cd/m2 for the CG303W, CG301W, CG243W, CG242W, CG241W, CG232W, and CG223W with the color temperature between 5,000 K – 6,500 K and limited to three (3) years from the date of purchase subject to the usage time being less than or equal to 10,000 hours.
    • For the ColorEdge CG220, the warranty period of the backlight is limited to two (2) years from the date of purchase, but brightness deterioration is not covered.
    • For all other products listed in the table above, the warranty period for the backlight is limited to three (3) years from the date of purchase, but brightness deterioration is not covered.