Support

FAQs



Order
Show Items


    Search

 

Q.

Why doesn't ColorNavigator recognize a ColorMunki sensor?

 

A.

When ColorMunki (ColorMunki Design, ColorMunki Photo) bundled software version Ver.1.1 or later has been installed, the software locks on to the ColorMunki sensor and ColorNavigator can not recognize the ColorMunki sensor.

-Mac OS

Please open “X-Rite Devices” and remove the check from the ColorMunki box in System Preferences before starting ColorNavigator. However, it is necessary to put re-enter the check when you use ColorMunki software.

Note: When rebooting Mac OS, the check is re-entered automatically.

-Windows

Please open “X-Rite Device Services” and remove the check from the ColorMunki box in the Control panel before starting ColorNavigator. However, it is necessary to re-enter check when you use ColorMunki software.

Note: When rebooting OS, the check is re-entered automatically.

 

▼ Product Categories:ColorEdge FAQ ranking

No. Question Category Date
1 ColorEdge
January 7, 2022
2 ColorEdge
April 6, 2020
3 ColorEdge
January 20, 2015
4 ColorEdge
January 5, 2015
5 ColorEdge
6 ColorEdge
7 ColorEdge
February 7, 2023
8 ColorEdge
July 31, 2020
9 ColorEdge
August 21, 2015
10 ColorEdge
March 5, 2020
11 ColorEdge
March 22, 2019
12 ColorEdge
February 17, 2023
13 ColorEdge
July 15, 2022
14 ColorEdge
December 6, 2022
15 ColorEdge
March 10, 2016
16 ColorEdge
January 12, 2023
17 ColorEdge
18 ColorEdge
February 21, 2019
19 ColorEdge
20 ColorEdge

 

▼ Product Categories:ColorEdge Latest updates

No. Question Category Date
1 ColorEdge
February 17, 2023
2 ColorEdge
January 12, 2023
3 ColorEdge
January 7, 2022
4 ColorEdge
July 15, 2022
5 ColorEdge
December 6, 2022
6 ColorEdge
July 31, 2020
7 ColorEdge
April 6, 2020
8 ColorEdge
March 5, 2020
9 ColorEdge
August 2, 2019
10 ColorEdge
March 22, 2019
11 ColorEdge
February 21, 2019
12 ColorEdge
June 28, 2018
13 ColorEdge
April 6, 2016
14 ColorEdge
March 10, 2016
15 ColorEdge
August 21, 2015
16 ColorEdge
June 11, 2015
17 ColorEdge
May 1, 2015
18 ColorEdge
March 17, 2015
19 ColorEdge
January 20, 2015
20 ColorEdge
May 26, 2015